Family thrown off bus because of crying toddler

A mother and her two children have been thrown off a bus in Kent because the youngest child, 15-month-old Tommy, was crying.

Susan Tanner, Tommy, and his six-year-old brother Frankie, were making the 35-minute journey from their home in New Romney in Kent to Folkestone, to buy clothes for Frankie's first day at school next week.

Two miles from the intended destination, Tommy began to cry. The driver asked Miss Tanner if she would like to get off the bus because her child was crying, when she said no, the driver said "It's disturbing me and I would like you to get off the bus."

The family was let off the bus in Sandgate village, five minutes drive from Folkestone. Despite having already paid £6.40 in bus fares, Miss Tanner was forced to call her partner for a lift.

After being dropped off in Folkestone, the mother-of-two approached the bus station to complain, only to be told she would have to fill out a complaint form in order to get a refund.

A stagecoach spokesman said the driver's action was strongly against company policy.

The incident follows a separate complaint in August, when a mother from Cardiff claimed that one of Stagecoach's drivers refused to help her find a seat for her toddler who has cerebral palsy.

Alisha Frost, 24, was forced to sit on the floor while holding her brain-damaged son Jack in her arms.

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