Defective Product Solicitors

Further Samsung Safety Concerns

Technology giant Samsung has reportedly paused production on its Note 7 handsets amid claims that replacement devices are still at risk of catching fire.

 

The company was forced to recall Galaxy Note 7 handsets in September after reports emerged of faulty and dangerous batteries. It later assured customers that the fixed devices had been made safe.

 

However, there have now been several reports of replacement phones starting to emit smoke.

 

Last week a domestic flight in the US had to be evacuated after a replacement Note 7 started emitting smoke in the cabin. In a separate incident a man in Kentucky woke up to find his bedroom filled with smoke coming from his replaced Note 7 device.

 

In a statement, Samsung said it understood the concerns of consumers about the newly released replacement Note 7 devices. It said:

 

"We continue to move quickly to investigate the reported case to determine the cause and will share findings as soon as possible.

 

"If we conclude a product safety issue exists, we will work with the CPSC (US Consumer Product Safety Commission) to take immediate steps to address the situation."

 

If you have been injured by a faulty or defective product, you may be eligible for compensation. Speak to our team on 0845 603 0708 to discuss your situation.

 

 

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